Online Payment Privacy Policy

PRIVACY, BILLING, & REFUND POLICY, TERMS OF USE, AND CONTACT INFORMATION

 

TIGER NATURAL GAS, INC is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

In addition, TIGER NATURAL GAS, INC will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information
TIGER NATURAL GAS, INC never sells, rents, leases or exchanges your personal information with other organizations. TIGER NATURAL GAS, INC assures you that the identity of all who contact us through this Web site will be kept confidential.

Security
TIGER NATURAL GAS, INC is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. TIGER NATURAL GAS, INC uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted TIGER NATURAL GAS, INC employees who have been specially trained in processing this information.

Cookies
From time to time, we may send a “cookie” to your computer. A cookie is a small piece of harmless data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites. Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.

Billing Policy
We accept Visa, MasterCard, and Discover. All online orders are processed through 256 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars. You will receive confirmation of your payment via the email address provided when your payment is made.

Refund Policy
At this time, no payment cancellations (or “Chargebacks”) will be accepted or approved prior to payment processing. TIGER NATURAL GAS, INC has a “No Refunds” policy. In the event you have made an overpayment by accident, a credit will be applied to your account to cover your charges for additional natural gas usage during the remainder of your agreement with TIGER NATURAL GAS, INC until this credit has been expended. If you should need your overpayment refunded, however, please contact TIGER NATURAL GAS, INC Toll-Free by phone at 1-888-875-6122 within fourteen (14) days after the payment has been processed (it may take up to five (5) business days for your payment to be processed). All payment cancellations, refunds, credits, or “Chargebacks” are subject to a $50 processing fee at the discretion of TIGER NATURAL GAS, INC.

User Account policy
TIGER NATURAL GAS, INC reserves the right to de-activate or remove any user accounts provided at www.BUSINESSWEBSITE.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

Download License
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.BUSINESSWEBSITE.com.

Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For questions regarding your payment, please contact our Accounts Receivable unit at AcctRec@TigerNaturalGas.Com.  For information about your invoice charges, contact our Billing Department at Billing@TigerNaturalGas.Com. For concerns or questions about your service, please contact Marketing@TigerNaturalGas.Com. For these and any other concerns, you can always contact us at 1-888-875-6122 during office hours (8am – 5pm Monday – Thursday and 8am – 3pm Friday CST).

Our mailing address is:
1422 E 71st St, Ste J

Tulsa, OK 74136